Common Questions
How does DeepPrint work?
DeepPrint makes it easy to create custom products from your own photo or idea. Upload an image or generate a design with AI, customize it to your liking, preview it on your selected product, and place your order. We’ll take care of the printing and shipping.
Do I need design experience?
No. DeepPrint is built for everyone. Our tools and AI features make it easy to create a design with no experience required.
Can I upload my own image?
Yes. You can upload your own image and use it as-is or enhance it with our style tools and filters.
For best results, upload a high-resolution image (PNG or JPG). If your image is too small or low quality, it may affect print clarity.
Your uploaded images are used only to fulfill your order and are not shared publicly.
Will my printed product look exactly like the preview?
Your preview is designed to give you a close representation of the finished product. However, slight differences in color, print placement, and scale may occur due to screen settings, product variations, and the printing process.
What brands and blanks do you use?
Our Classic T-Shirts, Hoodies, and Sweatshirts are made with Gildan blanks, chosen for their comfort, durability, and reliable print quality.
Our Vintage T-Shirts and Caps are sourced from carefully selected suppliers and are not sold under a specific brand. We select each product based on its quality, fit, comfort, and how well it works with our printing process.
For exact materials, sizing, and product specifications, please refer to the individual product page.
How are my designs printed?
We use professional Direct-to-Film (DTF) printing to produce vibrant, detailed, and durable designs. DTF printing allows for rich colors and sharp details on a wide range of apparel, while maintaining a soft, flexible feel.
How do I choose the right size?
Please check the size guide on each product page before ordering, as sizing and fit may vary between styles. For the best fit, compare the measurements in our size guide with a similar item you already own.
How should I care for my printed apparel?
For best results, wash printed apparel inside out with cold water using a gentle cycle. Tumble dry on low or hang dry when possible. Avoid bleach and ironing directly over the printed design.
How long does it take to receive my order?
Orders are processed within 1–3 business days. Shipping times vary depending on the shipping method you choose at checkout.
Orders are printed and shipped from the U.S.
Do you offer expedited production or shipping?
Yes. Expedited options may be available for customers who need their order sooner. Please contact us before placing your order so we can confirm availability and estimated timing.
For larger or time-sensitive orders, we recommend reaching out as early as possible.
Can I modify or cancel my order?
Because every item is made to order and production begins quickly, orders cannot be modified or canceled once placed.
Please double check your design, size, color, and shipping details before completing checkout.
What if I’m not happy with my order?
Because each item is made exclusively for you, all sales are final. However, if there is a printing error, defect, or quality issue, please contact us and we’ll be happy to help with a replacement.
Can I use the designs I create?
Yes. You can use designs you create with DeepPrint on products you order from us. When uploading your own images, artwork, logos, or other content, please make sure you have the necessary rights or permission to use them.